Rocket Print LabPrivacy Policy
Last updated: 20 October 2026
Rocket Agency (ABN 311 159 886 638), trading as Rocket Print Lab ("we", "us", "our"), is committed to protecting your privacy. This policy explains how we collect, use, disclose and secure your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
- Contact details: your name, email address and, optionally, your mobile number when you request our free eBook or course.
- Technical data: IP address, browser type, device information, pages visited and referring website, collected through cookies and similar technologies.
- Communications: messages you send us and your marketing preferences.
We do not intentionally collect sensitive information (as defined in the Privacy Act).
2. How we collect it
We collect personal information directly from you (for example through our sign-up form or by email) and automatically through your use of this website.
3. Why we collect and use it
- To deliver the free eBook and course access you requested;
- To send you educational content, updates and offers, where you have consented (see our Email & Spam Act page);
- To operate, secure and improve our website and services;
- To respond to enquiries and comply with our legal obligations.
4. Disclosure
We do not sell your personal information. We may share it with trusted service providers who help us operate the business (such as email delivery, hosting and analytics providers) and when required by law. Some providers may store data outside Australia, including in the United States or the European Union. Where we do so, we take reasonable steps to ensure the recipient handles your information consistently with the APPs (APP 8).
5. Direct marketing
We will only send you marketing communications with your consent or where permitted by law. Every message includes an unsubscribe facility. You can also opt out by emailing privacy@rocketprintlab.com.
6. Cookies
We use cookies as described in our Cookie Policy.
7. Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including access controls and encrypted connections. We keep information only as long as needed for the purposes above or as required by law, and then destroy or de-identify it. If an eligible data breach occurs, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.
8. Access and correction
You may request access to, or correction of, the personal information we hold about you (APPs 12 and 13). Contact our Privacy Officer using the details below. We will respond within a reasonable period, generally within 30 days.
9. Complaints
If you believe we have breached the APPs, please contact us in writing. We will investigate and respond within a reasonable time. If you are not satisfied, you may complain to the OAIC at www.oaic.gov.au or on 1300 363 992.
10. Contact us
Rocket Agency
Privacy Officer
Level 1/137 Devonshire St, Surry Hills NSW 2010, Australia
Email: privacy@rocketprintlab.com
Phone: +61 2 9690 3158
11. Changes
We may update this policy from time to time. The latest version will always be published on this page with its effective date.